Shipping & Returns

 

Shipping Information

Garments ordered online will be sent via Australia post express flat rate of $10.00 up to 5kg Australia wide. allow up to 5 days for delivery.

Flat rate up to 5kg — $10.00 inc GST

FREE SHIPPING for orders over $100.00 AUD.

contact us for inquiries relating to International shipping

 

Easy Returns & Exchanges

We will refund in full for faulty goods only, however all products returned will not be accepted unless they are returned in original condition and packaging.  Returns must be made within 14 days, accompanied by a copy of the Tax invoice received with your order.  Returns must be carefully packed, insured and freight paid.  We will not be responsible for loss or damage to returned goods.  We cannot accept any item that has been used or tampered with or damaged.  Using the original method of payment we will credit you the purchase price of the faulty product.

UNDERTOW SALTWATER APPAREL
PO BOX 5667 PORT MACQUARIE NSW 2444

admin@undertowonline.com.au